The Journey to deliver exceptional customer experience..

Becoming a truly Customer Centric business is not an option; it’s a necessity. This is the start of a journey that will transform the way we interact with our Clients, Candidates and Associates, putting them at the very center of everything we do.

What is Customer Centricity?

Customer Centricity is all about building increased customer loyalty through amazing customer experience. That means raising our game. Going above and beyond, to create customer experiences where our Clients, Candidates and Associates feel valued, appreciated, and truly special.

It’s about doing the simple things well and providing a consistent, tailored experience across all customer touchpoints. You are warmly invited to navigate by clicking through the colorful boxes below and by exploring the success stories and best practices in Customer Centricity across The Adecco Group globally and locally at Adecco in the UAE.

What our customers say..

I would like to thank you so much for your outstanding, help and support throughout the employment journey. Since our first call and although I received many calls from recruiters and headhunters you were different, A very honest, supportive and professional person with in depth knowledge of what you are doing. For years I was refusing to move from my current company and explore new possibilities. You made me take the decision! Again I would like to thank you so much, you are a true Asset to Adecco. Wish you all the best and I’m sure this relationship will continue. All the best

– Regional General Manager at a Global Multinational Beverage Firm, Adecco Permanent Placement Candidate in UAE

I would like to officially say a “Thank You” to all of you for having gone “Above and Beyond ” to get me onboarded in these unprecedented times. Would like to congratulate your excellent team on getting things done during COVID. Your team and Adecco will be on my first recommendation list to anyone needing to work in UAE.

– Nazeer H, Tech Refresh SPOC at a leading banking firm in UAE – Adecco Associate in UAE

Very satisfied with the services provided by our Account Manager, Lorraine Byrne. Look forward to a long-standing relationship with Adecco and hoping we could extend the services to our Middle East entities. 

– R.T, HR Director at Swiss multinational manufacturing company – Adecco Client in UAE

The Adecco Group - NPS Introduction

The world has experienced quite a bit of change in a short span of time. What remains unchanged, however, is our commitment to our customers. Our satisfaction survey is a way for you to tell us if we’re serving you at the highest level and advise us on what we can do to be even better. We invite you to share your experience with Adecco and help us continuously improve the way we serve you. Please feel free to leave your feedback in the ‘contact us section’ below.

Girl Cheecking Social Accounts | Adecco Middle East

Please feel free to leave your feedback in the 'contact us section' below.
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