Added 3 days ago

Call Center Agent - Bilingual fluency - Arabic & English are mandatory

LocationDubai, Dubai, Middle East Staffing Adecco

Job typeStaff

Date2019-08-14

CategoryCall Centre and Customer Service




Call Center Agent - Bilingual fluency - Arabic & English are mandatory


Walk-In Interview :
  • Walk-In Interview Dates :  
  • Wednesday 21st August 2019 between 10 AM to 3 PM 
  • Location :   Adecco Middle East office , Marina Plaza, Dubai Marina,12th Floor Office No : 1206
  • Location Link https://goo.gl/maps/cqBcAc69SXM2

Summary:
We are looking for Call Centre Agents for one of our reputed client in Dubai. Candidates with good command on bilingual languages- Arabic and English and good communication skills need to apply :
 
Criteria:-
  1. Language: Bilingual fluency - Arabic & English are mandatory.
  2. Salary: AED 4,500 to 5,500
  3. Transportation not provided
  4. Contract Duration: Permanent 1 year contract based on the experience .
  5. Available to join immediately

Job Description : 
 
·  Manage large amounts of inbound and outbound calls in a timely manner
·  Follow communication “scripts” when handling different topics
·  Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
·  Seize opportunities to upsell products when they arise
·  Build sustainable relationships and engage customers by taking the extra mile
·  Keep records of all conversations in our call center database in a comprehensible way
·  Meet personal/team qualitative and quantitative targets
 
Skills :
 
·  Strong phone and verbal communication skills along with active listening
·  Customer focus and adaptability to different personality types
·  Ability to multi-task, set priorities and manage time effectively
 
Apply now! adecco/job.cancel

Reference number AD a0W4I00000KTBdGUAX

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