Added 1 month ago

Customer Service Attendant

LocationDubai, Dubai, Middle East Staffing Adecco

Job typeStaff

Date2019-10-21

CategoryCall Centre and Customer Service




Customer Service Attendant


Job description:
To ensure the delivery of smooth and efficient functioning of the customer service desk of a retail venue by assisting customers with their day to day transactions and queries.
Tasks included but not limited to:
  • Providing all customers with services and ensuring expectations are met effectively.
  • Have a high level of product knowledge of the property and its facilities.
  • Handle day to day queries from customers and stake holders.
  • Answer telephone calls and queries.
  • Keep records of customer service requests, feedback and complains.
  • Prepare shift banking at the close of each shift, whenever cashiering transactions have been made, ensuring that the work is accurate , in balance and correctly recorded.
  • Ensure all cash are deposited at the end of the shift in accordance of the company policies and procedures.
  • Carry out meet and greet duties when needed by the center and for tour related groups, schools ect..
  • Work with customer service team leader to make sure all directories are up to date.
  • Assist customer service team leader in gathering / collecting in store merchandise and activities such as sales , promotions and ensuring all staff are aware of the same.
  • Report any supplier shortage, equipment that is faulty.

Job notes:
Salary: 3,000 AED per month including standard benefits
Shifts: Rotational shifts
Off days:  Rotational (any day in the week)
Expected Joining: Immediately
Candidates must be proficient in English and one of the below languages;
  1. Russian
  2. Chinese
  3. Urdu
  4. Arabic
Apply now! adecco/job.cancel

Reference number AD a0W4I00000KTKJQUA5

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