Added 1 week ago

Call Center Agent - Bilingual fluency - Arabic & English are mandatory

LocationDubai, Dubai, Middle East Staffing Adecco

Job typeStaff

Date2019-11-10

CategoryCall Centre and Customer Service




Call Center Agent - Bilingual fluency - Arabic & English are mandatory


Summary:
We are looking for Call Centre Agents for one of our reputed client in Dubai. Candidates with good command on bilingual languages- Arabic and English and good communication skills need to apply :
 
Criteria:-
  1. Language: Bilingual fluency - Arabic & English are mandatory.
  2. Salary: AED 4,500 to 5,500
  3. Transportation not provided
  4. Contract Duration: Permanent 1 year contract based on the experience .
  5. Available to join immediately

Job Description : 
 
·  Manage large amounts of inbound and outbound calls in a timely manner
·  Follow communication “scripts” when handling different topics
·  Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
·  Seize opportunities to upsell products when they arise
·  Build sustainable relationships and engage customers by taking the extra mile
·  Keep records of all conversations in our call center database in a comprehensible way
·  Meet personal/team qualitative and quantitative targets
 
Skills :
 
·  Strong phone and verbal communication skills along with active listening
·  Customer focus and adaptability to different personality types
·  Ability to multi-task, set priorities and manage time effectively
Walk in interviews will take place in Dubai Marina Plaza Building, Adecco Office 1206 on 21 October 2019 between 10am and 3pm.
Apply now! adecco/job.cancel

Reference number AD a0W4I00000MYUeoUAH

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