Added 2 weeks ago

Call Center Agent (English & Somali Speaker)

LocationDubai, Dubai, Middle East PP Adecco

Job typeStaff

Date2019-11-24

CategoryCall Centre and Customer Service




Call Center Agent (English & Somali Speaker)


Job Summary:
Agents will need to answer incoming calls from clients / members and must be able to listen carefully and attentively to the conversation and be able to translate this to the native language of the requester.
Skills required:
  • Knowledge of MS Word, Excel, PowerPoint, and Outlook.
  • Should be a good listener.
  • Ability to work in an constantly changing and fast paced environment
  • Must be able to multi-task between multiple computer programs and websites
  • Able to work independently
  • Must be willing to work in a shifts environment.

Candidate skills:
  • Must be patient and a good listener.
  • Should be able to translate very well.
  • Candidates with medical, insurance and law backgrounds are highly preferred due to translation terminology knowledge.
  • Be proficient in computer operation and website navigation
  • Must be able to multi-task between multiple computer programs and websites

Candidates will need to be able to translate between the below languages proficiently while on the call:
  1. Somali to English and vice versa

Salary: AED 4000 + AED 1000 additional bonus upon achievement of KPI.
Job location: Dubai, Tecom
Timings: Rotational shifts
Days off: rotational off days
Benefits: Visa, medical insurance and air ticket provided (if applicable).
Career advancement program available post successful employment.
***Freshers are welcome to apply***
Walk-in interviews will be held on 25th and 26November between 11am and 2pm at Adecco Middle East office.
Location: Marina Plaza Building Office 1206, Dubai Marina, next to Dubai Marina Mall.

 
Apply now! adecco/job.cancel

Reference number AD a0W4I00000MYnkXUAT

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