Added 20 hours ago

Customer Service Representative

LocationDubai, Dubai, Middle East Staffing Adecco

Job typeSpecialist

Date2022-12-07

CategoryCall Centre and Customer Service




Customer Service Representative


Job title: Customer Service Representative


Client Industry: Different Malls across Dubai
*Ideal Candidate: We are inviting candidates based in Dubai with bilingual fluency in English and Arabic due to the nature of job responsibilities. 


Responsibilities:


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products/services inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirement: Excellent customer service experience
  • Highly professional
  • Excellent communication skills
  • Positive attitude

Experience: 3 years in similar roles
Apply now! adecco/job.cancel

Reference number AD a0W4I00000XgoXvUAJ

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