What's Working?

Navigating the AI Revolution and the shifting Future of Work

Introducing… What’s Working? Navigating the AI Revolution and the Shifting Future of Work.

Our fourth annual global workforce study, released on Oct. 4, 2023, speaks with 30,000 workers across 23 countries about Generative AI, wellbeing, burnout, and the fast-moving future of work. We launch the research with our webinar, which brought together leaders from Microsoft, The Adecco Group and Bank of America. Watch the recording of the Webinar here.

We all know the world of work landscape is shifting, and fast. Our research provides actionable insights for leaders and organisations to build a future-ready workforce and drive transformation in the ever-changing landscape.

First Look: Our Insights at a Glance

Among other topics, What’s Working? explores the impact of AI in the workplace – and how workers truly feel about it. Our research found most workers do feel optimistic about the impact of AI on the future of work, but they need support from their employers with upskilling and further guidance.

Explore some more of the key findings below.

The world of work is changing. Here’s how.

Our fourth annual global workforce study asked workers about their thoughts on Generative AI, wellbeing, burnout and the fast-moving future of work.

Research Key findings:

ACCESS TO GEN AI IS NOT EQUAL: GenAI use is widespread, but adoption is unequal and workers need clear guidance.

UNIQUELY HUMAN SKILLS NEED TO BE NURTURED: As technology replaces many technical skills, soft skills will become increasingly important.

UPSKILLING IS THE PERK OF CHOICE: To hold on to talent, focus on career progression

SKILLS ARE A PRECIOUS CURRENCY: Matching individual skills to in-demand future careers

BURNOUT IS PERVASIVE: Fostering wellbeing to reduce the risk of stress and exhaustion

Below, watch our webinar launching the research for key insights from leaders across the world of work, from Bank of America to Microsoft.

Dive into the Details

Looking for more insight? Leaders across the world will gather to unveil the research, discuss pressing trends across the world of work and understand how leaders can take these insights forward and incorporate them into talent discussions and business strategies.
Download Now