Privacy Policy

Privacy Policy

Latest update: June  2022

Adecco [including “Adecco Middle East One Person Company LLC”, “Adecco Holding Emirates B.V. – Dubai Branch”, ”Adecco Middle East Recruitment Services – Sole Proprietorship LLC” and ”Adecco Delivery Services LLC”] with its  Head Office address as  Marina Plaza, Dubai Marina, Office 1206, P.O. Box 103949, Dubai, UAE; (“Adecco”, “Adecco Middle East”, “we” or “us”) is committed to protecting and respecting your privacy.

This Policy (together with other documents referred to herein) describes what personal information we collect from you and how we process your personal information.
There is an index below, so you can go straight to the section  you want, if you prefer.

Personal data we collect from you

  • We will collect personal information on your visits to the Website including, but not limited to, traffic data, location data, date and time of the access to the website, weblogs, your device, browser, and other communication data and the resources that you access. Our collection of this personal information will make your visit to the Website easier in the future as we will be able to suggest content that is relevant to you based on the location you access the Website from.
  • We may automatically process some technical data such as your Internet Protocol (IP) address to identify what companies have interacted with the website. This processing only identifies a company name and will not be used to identify an individual.
  • We will collect any information you provide to us when you use our contact forms (for example “Contact”, “Send us a Message”, “Stay in touch”, “Get financial updates”), or when you decide to participate in a survey or in our Analyst Call & Webcast about our financial results, or when you sign up to receive our newsletters or our latest news, developments and research, or via any similar form. The provision of your personal information via our contact forms is not a statutory or contractual requirement, however, please note that fields marked with an asterisk (*) are mandatory fields; we need this information to comply with or respond to your request. Other information or personal information you share with us when completing our contact forms is in your sole discretion. If you contact us, we will keep a record of that correspondence.
  • We use your personal information to send you direct marketing via e-mail, messaging, phone or social media when you opt-in for this purpose in the relevant contact form. You may opt-out of receiving future marketing communications at any time.
  • When you use our online services, we also store cookies as set out in more detail in our COOKIES POLICY 

How we use your personal information

Your personal information will be collected and handled by us for the following purposes:

  • To best tailor Content and resources according to your preferences.
  • To respond to your request, questions or provide information when you contact or request us
  • To keep you informed about our services,
  • To deliver other services – such as Adecco upcoming events or newsletters that may offer you.
  • To identify what companies (legal entities, not individuals) have interacted with the website.
  • To help us create, publish, and improve the Content that is most relevant to you.
  • To ensure that the Content provided through the Website is presented in the most effective manner for you and for your device.
  • To allow you to participate in interactive features of our Website, when you choose to do so.
  • To further develop and improve the Website and systems to better serve you.
  • To send you direct marketing via e-mail when your company that you are working for is Adecco’s client currently or in the past or when you opt-in for this purpose in the relevant contact form. You may opt-out of receiving future marketing communications at any time in both cases.

In summary, we will use your information to establish or strengthen a business relationship with you. This may include informing you of our services, products and events that would be of value to you.

Legal basis to process your personal data

Our use of your information as described above is permitted by applicable data protection law because:

  • When you use our contact forms or sign up to receive our newsletters or alerts, the use of your personal information is based in your consent. Please consult “Your Rights” section to know about how you can withdraw your consent.
  • If you actively choose to submit an inquiry or request or contact us by any means, we will use the information you provide to respond to your request (consent based).
  • It is necessary for our legitimate interests in pursuing the purposes set out above, and such interests in each case not being overridden by your privacy interests;
  • In some cases, it is necessary to meet our legal or regulatory responsibilities, or for establishing, exercising or defending legal claims, such as disclosures to authorities, regulators or government bodies; or
  • In limited circumstances, it is processed also with your specific and separate consent which we obtain from when you opt-in to receive marketing communications and news via email. See further information about B2B Communications in “Marketing communications” section below.

We do not make any solely automated decisions including those based on profiling, that have a legal or similarly significant effect on you.  

How long we will keep your information

The information we collect related to your visit to our Website (for example: traffic data, location data, date and time of the access to the website, weblogs, your device, browser, and other communication data and the resources that you access) for web analysis purposes is only kept on an aggregated level. This means that once collected, this information is combined with other related information in a way that it is no longer possible to identify the person to whom it relates to anymore.

In particular as we are processing the IP address to identify what companies (legal entities, not individuals) have interacted with the website, this information is stored for 14 days only for operational/troubleshooting purposes.
When you use our contact forms or sign up for newsletters, events or get information from us, we will keep your information for two years after last contact. However, we may keep your information for the longer of the period required in order to meet our legal or regulatory responsibilities (for example, for establishing. exercising or defending legal claims or compliance cases).

Marketing communications

We will only send marketing communications to you, as an individual, if you have consented to us doing so.
To receive marketing or promotional communications, you can opt-in by checking the relevant box located on the form on which we collect your data.

B2B Communications.

If you represent our prospect, partner or customer, either prior to entering into an agreement with Adecco or during a business relationship between Adecco and the legal entity which you represent, we may process your basic contact details (e.g. your name, surname, job position, company name, e-mail, and phone number) so far as necessary to carry out our joint business relationship. In that case, the processing of your personal data is based on our legitimate interest in maintaining and developing our business relationship and customer base, promoting our products, services, and customer loyalty programs. Generally, you cannot opt out of these sorts of communications which are not marketing-related but merely required for the relevant business relationship.
You may easily opt out of receiving any further marketing communications at any time. Simply click the ‘unsubscribe’ or ‘opt-out’ function at the bottom of the email. In addition, you can also exercise your opt-out right at any time by contacting us here and providing the following information: your name, your email address, a contact telephone number, the marketing communications you would like to opt out of receiving.

In other circumstances, we will only send marketing communications to you, as individual, normally by email where you have consented that we may do so.

 

Sharing with third parties

In order to make more efficient use of your data and to provide you with content and/or resources, we disclose such data to third parties. However, such disclosure will only occur in the following circumstances:

  • To suppliers, contractors and agents: from time to time we engage or employ other companies and professionals to perform work on our behalf, such as hosting and/or maintaining the website or providing certain features within the website, or providing marketing services or economic updates at your request. Recipients will only have access to personal information necessary to provide their services and will not be able to use it for any other purpose. Recipients will be held to contractual obligations of confidentiality. These companies have been appropriately designated as Data Controllers. These recipients will only have access to your personal data if necessary, in order to provide their services and are not authorized to use such data for any other purpose. Such recipients are bound by a specific confidentiality obligation, as set forth in the contract signed with them.
  • To other entities belonging to the Adecco Group(i.e. any companies directly or indirectly controlled by Adecco). A list of Adecco Group companies is included here ADECCOGROUP.COM/WORLDWIDE-LOCATIONS/ including their suppliers, contractors and agents, which may be involved in the provision of the Website or the content, so that we can better serve you or, simply, to give response to your requests (e.g. when you use contact us forms).
  • To government or law enforcement authoritiesif we determine in our sole discretion that we are under a legal obligation to do so.

 

IP addresses and cookies

We may automatically process some technical data such as your Internet Protocol (IP) address to identify what companies have interacted with the website. This processing only identifies a company name and will not be used to identify an individual.
We also use your IP address to track traffic flows and to make our websites easier for you to use and to better understand how our website is used.
We collect operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify you or any individual.
For the same reason, we obtain information about your general internet usage by using a cookie file which is stored on your device. Cookies help us to improve the Website and to deliver a better and more personalized content. For more information about our use of cookies on the Website, please refer to our COOKIES POLICY 
You can prevent your browser to store cookies in your browser settings and also you can delete the cookies from your device at any time via the browser settings.
If your computer is shared with other people, we advise that you do not select the ‘remember my details’ option when that option is offered by the Website.

 

Where your personal data is stored and processed.

As explained in the “Sharing with third parties” section  above, we share your personal information with the following:

  • Third party suppliers, contractors or agents: where we use a third-party supplier, contractor or agent, your personal information remains under our control, and we have controls in place to ensure your personal information is adequately protected.
  • Other companies in the Adecco Group: we have entered into a groupwide arrangement to ensure your personal information continues to be subject to an adequate level of protection.

We endeavor to take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.

Do we transfer your data outside of UAE?

Your personal information can be transferred and processed in one or more other countries outside of UAE. We shall only transfer your data outside UAE to countries which provide adequate level of data protection as defined by applicable data protection law, or where the Adecco Group has put in place appropriate safeguards to seek to preserve the privacy of your information. When we transfer your information to recipients in these countries, we will protect that information as described in this Policy and will comply with all applicable legal requirements. Those countries include the United States and United Kingdom.

Data Security

Although we will do our best to protect your personal information, you should be aware that the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or any third party; for this reason, any transmission is at your own risk. We will use strict operational procedures and adequate, technical and organizational security measures to prevent any unauthorized access, change, deletion or transmission of this personal information.

Do we transfer your data outside of UAE?

Your personal information can be transferred and processed in one or more other countries outside of UAE. We shall only transfer your data outside UAE to countries which provide adequate level of data protection as defined by applicable data protection law, or where the Adecco Group has put in place appropriate safeguards to seek to preserve the privacy of your information. When we transfer your information to recipients in these countries, we will protect that information as described in this Policy and will comply with all applicable legal requirements. Those countries include the United States and United Kingdom.

Your rights. How you can access, correct, and delete your personal information

Under applicable data protection laws, you have the following rights:

  • Right to access the information : You are entitled to request for information regarding the categories of personal data processed, the purpose of processing, automated decision-making, target sectors or enterprises with whom personal data may be shared, controls and standards, relating to the duration of storage and archiving of personal data, actions for rectification, erasure or restriction of the processing and objection to personal data, safeguards in case of cross-border processing (if any) and actions to be taken in case of any breach of personal data. In some cases, you can ask us to provide you with an electronic copy of your information.
  • Right to request personal data portability: wherever technically possible, you may request portability of your personal data.
  • Right to correct your personal information: If you can demonstrate that the personal information, we hold about you is not correct, you can ask that this information is updated or otherwise corrected.
  • Right to be forgotten/have data deleted: In certain circumstances you have the right to have your personal data deleted. You may make such a request at any time and Adecco will evaluate if your request should be granted, however this right is subject to any legal rights or obligations we may have to retain data. For situations where in accordance with the law, we determine that your request to have your personal information deleted must be granted, Adecco will do so without undue delay.
  • Right to restrict or object to the processing of your data: In certain circumstances you have the right to obtain restriction of the processing of your personal information, or to object on certain processing thereof on grounds relating to your particular situation.

You may click  here to exercise your rights.

To the extent our processing of your personal information is based on your consent, you can always withdraw your consent and opt-out from receiving further communications by following the unsubscribe instructions in each email. However, you must understand that withdrawing your consent will not affect the lawfulness of any processing based on your consent before the receipt of such withdrawal, nor further processing of the same data under other legal basis such as contract or compliance with a legal obligation to which Adecco is subject.

You can also lodge a complaint about our processing of your personal information with the UAE Data Office.

Changes to this Policy

The terms of this Policy may change from time to time. We shall publish any material changes to this Policy through appropriate notices either on this website or contacting you using other communication channels.

Contact

Questions, comments and requests regarding this Policy are welcomed. Moreover, if you would like to obtain information about the safeguards and mechanisms we have in place to protect your personal data when is transferred out of the UAE, please contact us at Adecco Middle East, Marina Plaza, Dubai Marina, Office 1206, P.O. Box 103949, Dubai, UAE , or via email at:adeccoae.info@adecco.com.